Great job by Norm Fast and very useful
Always great customer service, have used VCG for more than 10 years. No complaints.
Robert and the staff are always fantastic and easy to work with; they solved issues quickly and help after the fact.
As usual, the support I received is top-notch. Of ALL the tech help I receive, Robert is the BEST. I can always count on him to listen to my needs, anticipate, troubleshoot, solve and follow up.
Always super helpful!
Norm does an excellent job - thank you!
service and response time was great. added exactly what I needed to the site and did a great job.
Norm has helped me several times with my computer illiteracy..lol
Your representatives have always been extremely helpful. No complaints!!
Norm is the best VCG Rocks I have benefited from Norm's knowledge & guidance for over TEN Years & Norm is the reason I keep coming back
Always very good, helpful and friendly ??
Friendly and helpful. My issue was resolved immediately!! Great people to work with.
had a great conversation. Your product is awesome. I am just trying to decide if it fits our work process as we are e-commerce based and all orders start in our website. If we were not, I’d be 100% on board as it’s flawless!
Very responsive and extremely friendly! Thank you again Norm!
Mark was good and knowledgeable, got us signed up in no time.
Very prompt and professional service. Needed to change quite a few pictures out and they made it seamless and easy.
Best support 100% satisfied. Robert is the best to work with. Easy to communicate with.
Took his time in answering my questions and followed up right away with questions I asked, Great customer service.
Norm was very helpful. He took his time and was very patient and solved my issue.
Top notch service ... all the time, everytime!
Joseph was able to make the changes to add the United Way logo to our Home page - to the satisfaction of our owners! Thank you!!
Norm is just super helpful and very knowledgeable. He got right back to me with a solution. Excellent job!!!
have spoken with Norm many times over the years... always super helpful
Took care of the issue and allowed me to gain access to site. Very prompt + easy.
| Job Management | ||
|---|---|---|
| Job Details | multi-featured job management solution for team collaboration | |
| Job Workflow (KanBan) | streamline your business with job workflow | |
| Job-specific Tasks | view all tasks for your jobs at a glance | |
| Job Quoting | accurately quote all of your jobs | |
| Quote Approvals | expedite your process and secure approvals faster than ever | |
| Job Time Tracking | easy and intuitive time tracking that's exportable for payroll, billing or job costing | |
| Job Invoicing | create accurate, professional looking invoices | |
| Online Payments | accept online payments with ease and get paid faster | |
| Job Dispatch | send job details to your teammates whether they're at their desk or in the field | |
| Work Email History | view all email sent and received through Work | |
| Job Orders | professional looking job order documents for customer "sign off" | |
| Customer Details | store all of your customers' details, including location specific contacts | |
| Job Costing | forecast and maintain job costs to gain immediate visibility on how you did on a job | |
| Job File Storage | integrated file manager | |
| Quickbooks Online Integration | import and export QBO customers to / from Work and display transactions in Work | |
| Artwork Approval | streamline your artwork approvals - every time | |
| Job Photos | store job specific photos of completed jobs and surveys | |
| Job Notes | keep job specific notes | |
| Job User Management | assign users to specific customers and / or jobs | |
| Job Data Import | import customers, locations and jobs from spreadsheet templates | |
| Job Data API Synchronization | automatically synchronize customers, locations and jobs via API | |
| Work Form Email | use Work's powerful email forms to keep a copy of all communication sent from within Work | |
| Email Templates | email templates and merge fields save time and ensure consistency in communication | |
| Mailto Email | send email from your local email client (ex Outlook, Gmail) | |
| General | ||
| Dashboard | view a snapshot of recent job activity and current week's events | |
| Calendar | custom team / resource calendars eliminate scheduling headaches | |
| Mobile Friendly Interface | access job details, calendar of events and easily upload job files and photos from your phone | |
| Vendor Management | maintain contact details and freeform notes for your vendors - even upload W9's and COI's | |
| Reporting | comprehensive reports that are sortable, filterable, printable and exportable | |
| Phone/Email Support | 8/5 live telephone and email support - simply put, our support team is awesome | |
| Users | 5 | each additional user is $5/month |
| File Storage | 250GB* | * can purchase additional storage |